Access Monitor

Proactively Manage Risk With your choice of Intelligence

Access Monitor enables businesses that provide trade credit to continuously monitor the credit risk of their customers. Instantly see where your risk lies and why, with all the information you need to proactively make decisions and manage credit in one place.

The platform de-risking today’s smart credit teams

Do you provide trade credit to customers?

Access Monitor enables companies that provide trade credit to continuously monitor the credit risk of their customers. All the information you need to proactively make decisions and manage credit is in one place, saving you time. Our visual dashboard instantly shows where your risk lies, with full data transparency for further information and insights. Intelligence includes our risk bucket categorisation, probability of non-payment, likelihood of insolvency, adverse alerts and synced business information.

Simply upload your customers each month and our product automatically calculates a payment risk rating. An insolvency risk rating is dynamically updated as adverse events occur.

The Old Way

Before Access Monitor

Manual, inefficient processes slow you down
You worry that bad debts and insolvent customers will come as a surprise
Customer risk data is scattered across multiple tools and places
It’s hard to keep track of changes to your customers
You spend too much time creating manual reports on where your risk lies across your varied customer base
You have a ‘set and forget’ approach to customer credit
The New Way

After Access Monitor

You proactively manage risk vs. reward
You have peace of mind that your risk is known and proactively managed
You have all the data you need in one location to instantly see your risk  
You’re automatically alerted to customer changes, reacting as needed
You instantly see where your risk lies (and why) and take action
You wisely manage customer credit, balancing risk with sales opportunity

Save Time with centralised data

Our trusted, aggregated data saves you time by collating the latest information from global sources, converting it into common ratings and delivering uniform risk categorisation. No manual spreadsheets here. Our intelligence also includes industry-specific data points such as for construction, hospitality and automotive.

Stay Up to date with risk and customer changes

Our consistent risk buckets provide a visual, easy to understand way to instantly categorise and understand risk. You’re automatically alerted to customer changes so you can react as needed to manage your risk and protect your business. Instantly view the details of alerts on business changes, payment risks and adverse alerts such as ATO defaults.

Proactively manage credit based on insights

Our payment risk ratings track your customers risk of non-payment, enabling early decision making on potential risks. Our insolvency risk ratings dynamically update as adverse events occur, enabling wise decision making to minimise potential financial loss.

How Access Monitor works

  • Risk bucket dashboard
    Our visual dashboard provides a snapshot overview, placing all your customers into one of our eight proprietary risk bucket categories. Quickly and easily see where your risk lies.

  • Searchable and filterable customer summary
    Search and filter customers by entity, risk bucket and risk scores and view a table summary of those customers.

  • Individual customer view
    Understand the 'why' behind the risk rating by drilling down on each customer's details and taking action.

We’ll have you onboarded and monitoring your risk within 24 hours. Our flexible product integrates seamlessly with your unique business structure, processes and risk profile.

Explore the unique features and benefits Access Monitor brings to companies like yours

Automotive

Construction

Hospitality

Hire & Rental

Financial

Manufacturing

Wholesale

Case Studies

Learn how businesses like yours are using Access Approve to make wise decisions and grow sales.

Using data visualisation for effective credit risk management

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Using data visualisation for effective credit risk management

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Using data visualisation for effective credit risk management

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Client testimonials

Our clients say we go above and beyond – hear what they have to say.

"The Access Intell solutions quickly and easily bring together all the data we need, which would otherwise be impossible for us to source or track ourselves."

Scott Goodrick

Credit Manager, Eagers Automotive

“We’ve used Access Intell’s PPSR and Approve products for some years, and the team have gone out of their way to accommodate our requirements for the Monitor software. It has proven to be an invaluable asset, solving our problem of identifying the aggregated risk across our network of dealerships.”

Scott Harrison

Financial Controller, NGP

“Access Monitor has reduced the time and effort required to manage customer accounts, gives us an instant appreciation of risk, and is invaluable for maintaining data integrity in our ERP system to reduce risk.”

Kim Hulme

National Accounts Receivable and Payable Manager, Ausco Modular

FAQs

Have a question we haven't answered here? Contact our team for a prompt response.

Contact
Where do you get the information your product uses to help me track each customer?

Our products aggregate trusted data via complex third-party integrations from a diverse range of financial and government sources.

I notice you put my customers in risk categories or 'risk buckets', but can I see why they are in that category?

Yes. You can click through to the detail on each customer to see exactly where the information came from that creates the risk bucket score. You can even see the court actions they are involved in either as pursuer or defendant.

How accurate are Access Intell's risk bucket categories at predicting whether my customer will pay?

The payment data we aggregate is current which means that we know whether a business paid all of its suppliers in the prior month within its set payment terms. That said, we are not a credit bureau. Users can always download a credit report from an established bureau via our platforms to provide assurance that an intended course of action is appropriate.

What if I decide to monitor my customers and they find out and object?

If you were a financier extending credit to a borrower, there would be an automatic acceptance of the financiers lending criteria. Suppliers are taking sometimes more risk in extending credit to customers. Suppliers deserve to be paid and to take steps to ensure they will be. Of course, this depends upon your customer relationship and the risk you are taking. In all cases a commercial decision within your organisation.

Why is it important to know how my customers are paying other suppliers?

If your customer is not paying multiple other suppliers but paying you, indications are that it is only a matter of time before they default on your account. It is important to know this so that you can mitigate your exposure and risk.

Why is it vital to know if my customers are being pursued in the courts?

Certain types of court actions (particularly non payment of a debt) are indicators of customer financial distress which is vital for suppliers to know. We compile court action data which appears within hours of the action being listed in court. Most providers offer court judgement data which is only available months and sometimes years after the action first appears in court.

Can I lodge a default on a customer?

Yes. We offer default registration via one of our partners. We also receive default data from our partners so you can see which customers have defaults registered against them.

Am I legally allowed to monitor my customers?

We are not a law firm and are therefore unable to provide legal advice. That said, however, most modern sets of terms and conditions of trade give suppliers that ability.

Capabilities

Full Features List

Features for Access Monitor
Know where your risk lies instantly with our visual display – see your customers (and their outstanding amounts) categorised into uniform risk buckets.
Take the hassle out of collection, with one click instantly sending all the required information to trusted legal or debt collector partners.
Data collation is done for you, with the latest synced information from global sources aggregated into one place.
Know customer changes in real time with email alerts on business changes, payment risks and adverse alerts.
Stay up to date on changes to customer risk with a transparent history and audit trail that tracks activity, alerts and risk changes all in one place.
Supplement data quickly and easily when you need it with integrated credit bureau reports - Australian, New Zealand and International.
Instantly identify which of your customers are most at risk of late payment, with ratings updated monthly via the manual or automated upload of your customers.
Ensure a personal guarantee is worth something by checking relevant assets quickly and easily with integrated national property title searches.
View risk by your unique business structure, using our customisable filters by group or by entity.
Instantly identify which of your customers are most at risk of insolvency, with ratings dynamically updated as adverse events occur.
Save time and ensure payment risk ratings are up to date with our Xero integration.
Identify your risk sooner with multiple adverse alerts collated in one location - court actions, ASIC updates, ATO defaults, licenses, adjudications and insolvencies.
Manage risk efficiently throughout the customer life cycle by integrating with Access PPSR and Access Monitor.

Ready to help your business grow?

Book a tailored demo with our team to learn how Access Monitor can continuously, proactively monitor your customers credit risk.